utilities
Total Technical Solutions
LGC prides itself in providing a total technical solution for our customers including utility billing, financial and document management software, human resource solutions, IT and hardware maintenance, payment solutions, cybersecurity services, and website design and maintenance.
LGC currently serves 132 utility offices!
LGC’s utility billing software was designed with you in mind and is available for utility systems of all sizes! The ability to interface with our document management and general ledger software helps increase efficiency and productivity. LGC’s utility billing software has enhanced reporting, lookup options, service order capabilities, and the ability to process credit card payments both online and at the counter!
LGC’s financial management system is designed to meet all the accounting requirements of utility departments. Software product offerings include general ledger, purchasing, payroll, and fixed assets.
LGC’s powerful electronic document management system provides an efficient method to scan, organize, and store important files and images. The addition of forms manager offers the ability to electronically sign pre-printed checks or print check information on blank check stock.
Backpack takes LGC’s Payroll software to the next level with more HR functionality, including a responsive design for mobile devices. Customize a package that suits your needs with a wide variety of apps including online paycheck stubs, employee on-boarding, time & attendance tracking, and many more.
LGC’s goal is to provide the longest lasting, most trouble-free equipment possible. Our custom-built servers and workstations are composed of high-quality components and have been FCC verified. Each computer comes with a 1–year on-site warranty, toll-free phone support, and an optional hardware maintenance contract after the warranty expires.
LGC offers hassle-free hosting & support for business email, personalized to your organization, using industry standard security practices for encrypted communications. Email archiving provides up to 5 years of email storage and helps meet open records requests.
LGC’s experienced network specialists can design, administer, and manage your complete network: from internet connectivity to security and best practices. Our network specialists can evaluate your current needs and advise for future growth.
LGC now offers a wide range of services to better secure your data such as antivirus software, a cloud-based backup solution, a multi-factor authentication service, as well as advanced monitoring and detection software to help block attacks.
Citisen Portal is simply the easiest, safest, least expensive way to serve your customers’ online needs. From bill payment to account inquiry and history reports, to account maintenance and service requests, Citisen Portal brings your office to your customers, online, in real time. LGC also offers integrated countertop payment solutions with our utility billing software.
LGC offers responsive website design with professional hosting to help you serve your community better. Responsive website design optimizes the user’s browsing experience and makes sharing information online more effective. LGC also offers the option to add a secure web form portal, so that you can collect sensitive information securely.