What We do
Total Technical Solutions
LGC offers cloud-based, business class antivirus software that helps detect, prevent, scan, and delete malware (malicious software) and viruses from a computer. The software runs automatically in the background to provide real-time protection against virus attacks.
LGC ONE Backup is a cloud-based backup service that combines your local and online backups into a single product. All the details of your backups are available in an easy-to-read interface, including when an individual file was last backed up or checking the status of backups. Once per year, LGC will download a cloud backup of your LGC software to verify that it is valid and send you a letter upon completion.
Fortress is a cybersecurity threat monitoring service that provides real-time visibility of suspicious behavior or unauthorized system changes on your network. Fortress uses an advanced monitoring and detection software that helps identify a broad range of attacks and places you in the position of preventing such activity instead of just reacting to the all too real consequences.
Sentry is a Multi-Factor Authentication (MFA) service that is powered by industry leader, Duo Security. MFA requires you to provide two or more verification factors to gain access to a resource such as an application, online account, or a VPN. Verifying your identity using a second factor (such as your phone or other mobile device) prevents anyone other than you from logging in, even if they know your password.
IT & Hardware Maintenance
At LGC, our goal is to provide the longest lasting, most trouble-free equipment possible. Our servers and workstations are built specifically for our customers by LGC and come with a one-year onsite warranty. Our systems are composed of high-quality components and have been FCC verified. LGC is also a member of the Microsoft OEM System Builder Program.
LGC sells and services some of the most popular printers and scanners on the market today, as well as many other types of computer equipment.
All the equipment LGC sells includes a one-year onsite warranty. This warranty includes toll-free phone support, field staff support, and equipment repair or replacement. Once the warranty expires, our customers have the option of purchasing a hardware maintenance contract.
LGC is bridging the gap between hardware and software and bringing you one step closer to a one stop, one source office technology partner. Our experienced network specialists are trained to design, administer, and manage your network from internet connectivity to security and best practices. Experienced network specialists evaluate your current needs, discuss your vision and goals, and offer solutions for your office. We assist you in bringing in all resources necessary to implement your design including working with all parties involved until your office is operational.
Citisen Portal is simply the easiest, safest, least expensive way to serve your customers’ online needs. From bill payment, account inquiry and history reports, to account maintenance and service requests, Citisen Portal brings your office to your customers, online, in real-time. Citisen Portal is a convenient way to collect many types of payments online including business license, court, property tax, utility bills, and many other types of miscellaneous payments. Property Tax payments includes a robust search feature which allows residents to easily search by name, address, receipt, or parcel number. The portal was designed for the best user experience, regardless of how your customers access the internet – either by smartphone or computer. Customers may pay with a debit or credit card or in some cases with an e-check.
LGC provides many software packages to carry out the day-to-day operations of various types of local governments. These packages range from Financial Management to Revenue Collection and Court Management, to Document Management and School Food Service. We use the latest technologies to provide online and onsite installation, training, and support of our software. With LGC, you get much more than someone that will just answer a question about the software. Because we have served local governments and worked closely with support agencies such as MTAS, CTAS and the State Department of Education since 1977, we are also able to provide business rule knowledge about how your office operates. This enables us to help you take full advantage of the software to make your office as efficient as possible.
Software & Support
LGC offers responsive website design with professional hosting. The primary goal of responsive design is to build web pages that detect the user’s screen size and change the layout accordingly. Unfortunately, simply placing information online isn’t enough. Making a good first impression is important. If users must do a lot of zooming, shrinking, and scrolling of their screens during their first visit, they are more likely to give up and leave the website. Responsive web design optimizes the user’s browsing experience. Responsive web design also helps meet the criteria for ADA compliance. Our web team has a set of criteria to evaluate the website after development is complete to bring the site to compliance as best as we can discern from the law.