Citisen Portal is simply the easiest, safest, least expensive way to serve your customers’ online needs. From bill payment, account inquiry and history reports, to account maintenance and service requests, Citisen Portal brings your office to your customers, online, in real-time. Citisen Portal is a convenient way to collect many types of payments online including business license, court, property tax, utility bills, and many other types of miscellaneous payments. Property Tax payments includes a robust search feature which allows residents to easily search by name, address, receipt, or parcel number. All information is live and up to date meaning there is no more waiting for files to load or having customers double pay because their records weren’t updated yet. The portal was designed for the best user experience, regardless of how your customers access the internet – either by smartphone or computer. Customers may pay with a debit or credit card or with an e-check. Customers may elect to setup an account with Citisen to make future access faster and easier or choose to pay as a guest for a one-time transaction.
LGC offers an automated countertop payment solution that is integrated with LGC software. LGC’s countertop payment solution was developed with industry standard security practices in mind. This technology was programmed to work with newer card reader technology to help prevent fraud and protect your office.
OnePay is a great alternative solution for the collection of online credit card payments for fees that are not receipted through LGC’s software. Some examples of the fees collected through OnePay include ambulance billing, business license, citations, delinquent taxes, parade permits, traffic tickets, as well as many other miscellaneous fee types. If you have multiple types of payments that you want to offer your residents the ability to pay online, you could house them all in one place with a drop-down selection. This option provides your residents with one convenient, online location to make any payments they need. OnePay has the option of adding up to 4 customizable fields for each payment type. The information captured within these fields will then be included in the reports your office runs and will help you easily identify and distinguish all the necessary receipting information.