Webinars

Pre-registration is not required. If you have any questions please call our help desk at 1-800-737-1826 and request to speak with Joy Roberts.

CitiSen Portal Class – Trustees
Thursday, August 25, 2022, 9:00 AM – 11:30 AM
This class will cover new development for CitiSen Portal and will review current portal processes.  We will also discuss current items that are being worked on.

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CitiSen Portal Class – Cities/Utility Districts
Thursday, August 25, 2022, 1:00 PM – 3:30 PM
This class will cover new development for CitiSen Portal and will review current portal processes.  We will also discuss current items that are being worked on.

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NextGen Utility Billing Refresher Class
Friday, September 2, 2022, 9:00 AM – 11:00 AM
This class will be a review of the processes used during a monthly billing cycle within the Utility Billing software.

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NextGen Fixed Assets Refresher Class
Friday, September 9, 2022, 9:00 AM – 10:00 AM
We will go over Adding an Asset, Assets, Depreciation Process, Reports and any Questions.

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TnCIS General Sessions Criminal Case Management Basic Review
September 13, 2022 10:00 AM CST
This class will be a basic review of the TnCIS Criminal Case Management system.  Some of the topic included are:

• How to keep from locking yourself out
• Font Changes
• Clerks Eyes Only table
• Name changes
• Tncis Combining Names
• How to setup user profile
• Adding Criminal Cases
• Receipting
• Adding/ changing / modifying hearings
• Case Dispositions
• Overdue Processing
• TJIS Reporting
• Traffic Reporting

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TnCIS Circuit Criminal Case Management Basic Review
September 15, 2022 10:00 AM CST
This class will be a basic review of the TnCIS Criminal Case Management system. Some of the topic included are:

• How to keep from locking yourself out
• Font Changes
• Clerks Eyes Only table
• Name changes
• Tncis Combining Names
• How to setup user profile
• Adding Criminal Cases
• Receipting
• Bound Over Cases
• Adding/ changing / modifying hearings
• Case Dispositions
• Overdue Processing
• State Cost Bill
• TJIS Reporting

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NextGen Property Tax Refresher Class
Friday, September 16, 2022, 9:00 AM – 11:30 AM
A refresher class featuring NextGen Property Tax (Trustee) that will highlight all the basic and some advanced uses for this upcoming tax season.

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TnCIS Civil Case Management Basic Review
September 20, 2022 10:00 AM CST
This class will be a basic review of the TnCIS Civil Case Management System. Some of the topics covered are:

• How to keep from locking yourself out
• Font Changes
• Clerks Eyes Only table
• Name changes
• Tncis Combining Names
• How to setup user profile
• Adding Civil Cases
• Adding Filings
• Adding/Changing Hearings
• Printing Cost Bills
• Maintaining Civil Cases
• Case Dispositions
• Adding Judgments
• Receipting
• TJIS Reporting

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NextGen Point of Sale/Miscellaneous Receipting Refresher Class
Wednesday, September 21, 2022, 9:00 AM – 11:00 AM
This class will cover the receipting process using Point of Sale including balancing and creating new receipt types. 

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TnCIS Chancery Civil Case Management Basic Review
September 22, 2022 10:00 AM CST
This class will be a basic review of the TnCIS Civil Case Management System. Some of the topics covered are:
•    How to keep from locking yourself out
•    Font Changes
•    Clerks Eyes Only table
•    Name changes
•    Tncis Combining Names
•    How to setup user profile
•    Adding Civil Cases
•    Adding Filings
•    Adding/Changing Hearings
•    Printing Cost Bills
•    Maintaining Civil Cases
•    Case Dispositions
•    Adding Judgments
•    Adding/Maintaining Probate Cases
•    TJIS Reporting
•    Delinquent Tax Overview with Land Sales

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NextGen Trustee Refresher Class
Friday, September 23, 2022,  9:00 AM – 11:30 AM
The NextGen Trustee class will give a brief overview of the NextGen Trustee software and look at some reminders as you enter into tax collecting season.

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NextGen Accounts Payable Refresher Class
Tuesday, September 27, 2022, 9:00 AM – 11:00 AM
This class will be a review of the day-to-day functions in NextGen Purchasing.  We will focus on Invoices, Payments, Purchase Orders, and Vendors.  However, if time allows, we will go over more functions pertaining to Purchasing.

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TnCIS Accounting Review
September 27, 2022 10:00 AM CST
This class will be cover the following topics:
•    Transfers, Voids, and other Journal Entries
•    Disbursements and how they determine when checks are created
•    End of Day Process
•    End of Month Process
•    Bank Account Reconciliation

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NextGen Payroll Refresher Class
Friday, September 30, 2022, 9:00 AM – 11:00 AM
This class will cover employee maintenance and the payroll process.  We will also discuss month end and quarter end processes.

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TnCIS Jury Review
October 6, 2022 10:00 AM CST
This class will be a review of the Jury management software. Topics to be covered are:

•    How to get a new file from the state, and import it into TnCIS
•    How to create Groups
•    How to create Panels
•    How to record juror attendance
•    How to maintain juror information
•    How to calculate jury pay

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