Support

Software Help Desk is the first contact for software related requests.  With their knowledge of the LGC software and continual training of new features, they can answer questions, troubleshoot issues, and determine and implement solutions via remote access to our customer’s computers.  Our help desk gives a whole new meaning to customer service.  They give their personal touch when assisting customers and their friendliness and dedication makes them top notch in their line of work.  LGC’s Help Desk Department knows that all customer issues are unique, and each issue is treated as such.  LGC also has field staff that allows our support to extend into the field as needed, for issues that require hands-on attention. 

Support requests can be submitted online via our website or by calling our 800-support line during normal business hours.

When service counts, count on us!